Use case · Retail & D2C

Confirm every order before it ships.

Agentic.AI calls customers in natural Malayalam — confirms COD orders, schedules deliveries, and follows up for feedback, so you ship with confidence and cut returns.

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Call transcript· Anjali

0:34

Agent

ഹായ് അഞ്ജലി, TrendKart-ൽ നിന്നാണ്. നിങ്ങളുടെ ₹1,200 cash-on-delivery order confirm ചെയ്യാനാണ് വിളിച്ചത്.

Hi Anjali, this is TrendKart. I'm calling to confirm your ₹1,200 cash-on-delivery order.

Anjali

അതെ, എനിക്ക് വേണം. Confirm ചെയ്തോളൂ.

Yes, I want it. Please confirm it.

Agent

നന്ദി! Order confirmed. നാളെ deliver ചെയ്യും.

Thank you! Your order is confirmed. We'll deliver it tomorrow.

OUTCOMEConfirmed

COD you can trust

Order-confirmation calls in Malayalam weed out fake orders before dispatch.

Deliveries that land

The agent schedules a time that works, so fewer parcels come back undelivered.

Feedback after the sale

Post-delivery calls surface returns and reviews while you can still act.

Confirm every order before it ships.

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